Case Management

Case Management as a Service (VCMS) is a web based powerful case management tool for a wide range of applications. The service is based upon the GoPro Advanced Case Management platform.  Supporting Drag and Drop, Microsoft Integration, relationships etc, it provides Document Management, Records Management, and Collaboration facilities. Ideal to join together dispersed teams or as a consolidation platform.



Easy to use, Document integration and version control


Resilient High Availability mode available to support SLAs

Supports Full Text Search across structured and unstructured data

Create custom or bespoke forms and data sets

Easy to tailor to your business processes and needs


Collaboration via calendars, tasks, version control

Web based, allowing disjointed remote teams to work together

Open Source solution, that is easy and intuitive to use

Scalable and Secure, Role Based access at individual data level

Roles and Access at case, file or folder level


  • Two Factor Authentication
  • Cross Agency co-operation, Extend team out to the field
  • Simple no client software required for deployment
  • Scalable to very large concurrent teams. On-line learning
  • Viewdeck Secure Server platform, an NSA compliant VM build
  • Available for Web and Tier 1 services
  • Suitable for Public, Private, Shared Cloud environments
  • Works with Skyscape, AWS and private clouds
  • Law Enforcement, Health, Benefits, Local Authority, Housing, Social Worker


Complementary Products and Services

  • Viewdeck Management Domain Service
  • Viewdeck Resilient Database as a Service

Client Access

  • Browser – Firefox, Google Chrome, Safari, or Internet Explorer (versions 9 or better)


  • A Viewdeck Patch Server is a requirement to provide a patch service and Virus/Rootkit signatures upgrades
  • A Viewdeck Log Server is a requirement to provide event monitoring for the service
  • A Viewdeck Monitor Service is required to provide availability and host health check monitoring
  • Backup Solution providing secure offline remote cloud based storage is required. The Viewdeck Backup Service provides a suitable service
  • The Secure Mail Server with connectivity to the secure administration mailbox providing alerting and reporting from the hosts
  • Secure Remote Administrator Access via a suitable secure network. This will vary depending on the hosting environment


  • Simple Web based Case Management Tool
  • Easy Integration into other applications
  • Supports Office (and LIbreOffice) integration
  • Provides an simple Document Management and Records Management service
  • Full Text Searching, and Relationships
  • Define data models of different complexity
  • Mobile Case Management Platform

Based on CaseBox®, The Viewdeck Case Management Service is a straight forward, Enterprise solution, that can be scaled from small teams to large organisations. Its Web architecture, provides additional security, ease of deployment, and the ability to co-ordinate and share across organisations and agencies.

Trademarks and Copyrights:

  • GoPro is an identifiable trademark of GoPro Ltd
  • Ubuntu and Canonical are registered trademarks of Canonical Ltd.