Viewdeck

Document Management as a Service

Service providing

The Viewdeck Document Management service uses the document management features of GoPro’s advanced case management solution. The service provides secure and controlled access to documents across the organisation. It improves efficiency with powerful search and filtering features, as well as advanced templates for email and documents.

Features

i

Easy to use, Document integration and version control

l

Supports Full Text Search across documents

Supports colleague and cross agency collaboration

v

Open Source solution, that is easy and intuitive to use

Resilient High Availability mode available to support agreed customer SLA's

Configurable process management

Web based, allowing disjointed remote teams to work together

Scalable and Secure, Role Based access at individual data level

Benefits

  • Safe, secure and simple to use
  • Cross Agency cooperation, Extend team out to the field
  • Adaptable to meet existing business processes
  • Simple no client software required for deployment
  • Scalable to very large concurrent teams
  • Viewdeck Secure Server platform, an NSA compliant VM build
  • Available for Web and Tier 1 services
  • Suitable for Public, Private and Shared Cloud environments
  • Works with UKCloud, AWS and private clouds.Law Enforcement, Health, Benefits, Local Authority, Housing, Social Worker

Other Key Services

Reporting Server as a Service

Customer Relationship Management (CRM) Service

Extract, Transform and Load Server as a Service

Service Desk and Customer Management as a Service

Viewdeck Big Data Analytics Service (VDAS)

Cloud Enterprise Service Bus as a Service

Case Management as a Service

Document Management as a Service

The Viewdeck Document Management service uses the document management features of GoPro’s advanced case management solution. The service provides secure and controlled access to documents across the organisation. It improves efficiency with powerful search and filtering features, as well as advanced templates for email and documents. Highly configurable the service adapts to changes in business processes and requirements.

Viewdeck Document Management provides the ability to both scan and print one or more documents (batch scanning and printing). In terms of scanning then to solution supported both desktop scanning and centralised batch scanning. For desktop scanning the solution comes with a desktop scanning facility that allows to scan documents directly into a specific  folder. The system further more supports the ability to import documents directly to a folder either by drag and drop or by the use of the Scanning import tool. Using the Scanning import tool allows the user to add additional metadata on import. The solution further more provides a folder import function allowing batch scanning and automatically import of documents to the respective folders (provided the scan results deliver means to identify the relevant folder). The system furthermore provides a drag and drop import feature in MS Outlook that allows documents received by email to be dragged on to the folder in question or to create a new folder.

These services are suitable for Private, Community or Public Cloud hosting, on the Internet, and in Tier 1 or higher environments.


Tag Cloud: MSP, PRINCE2, Rational Unified Process, Unified Modelling Language, Managing Successful Programmes. Quality Assurance, Quality Gate, Project Assurance, Requirements Traceability, Strategic Outline Case (SOC), Outline Business Case (OBC), Full Business Case (FBC), SC, DV, ISO 15504, Six Sigma, BPR, ISO 9001

Key Processes: RUP/UML, COBIT, MSP, PRINCE2, ITILv3