Strategic Partnership to deliver the GoPro Advanced Case, Document, and Process Management solution to the UK public sector.
The GoPro Advanced Case Management solution, combined with Viewdeck’s delivery expertise in secure cloud-based government solutions, will deliver unprecedented levels of functionality and automated process support in the areas of case, document and process management.
Following several months of activity, GoPro Ltd and Viewdeck Consulting Ltd today announced a Strategic Partnership to deliver the GoPro Advanced Case, Document, and Process Management solution to the UK public sector.
GoPro Advanced Case Management (ACM) is a low-code, high configuration, complete and integrated case management platform, supported by a 23 year pedigree of delivering customer success in more than 500 customer engagements across 20 countries. GoPro also provides pre-configured solutions for e.g. Freedom of Information Act, Parliamentary Questions, and Grants Management, and is the leading provider of CotS solutions for Fraud Referrals and Investigation case management.
GoPro delivers a unique focus on usability, allowing new or infrequent uses to familiarise themselves quickly, and enabling them to begin working immediately. Relevant information and context-aware guidance and actions are pushed to the user so that everything they need is readily available.
With highly configurable process management the solution allows for both structured processes and a high degree of rule based automation, as well as powerful ad-hoc process support.
The GoPro solution combined with Viewdeck’s delivery expertise in secure cloud-based government solutions will deliver unprecedented levels of functionality and automated process support in the areas of case, document and process management.
The cloud-based solution provides agile, consumption-based services enabling cross agency co-operation and efficiency, recognising the impact of the austerity measures and financial imperatives in the public sector.
“UK Government requires flexible service oriented solutions to meet the combined challenges of increased compliance and customer-centric focus” said Glenn Hardy, Director of Viewdeck Consulting Ltd, “and we see the innovative technology capabilities of GoPro ACM lending themselves to improving the capabilities in many departmental areas”.
“GoPro’s success in the UK is being fuelled by Central Government’s ‘Cloud First’ policy, and the growing trend for Government departments to transform their legacy estates using ‘Agile’ tools and methodologies from SMEs, identified and sourced through frameworks such as G-Cloud” said Lou Valdini, GoPro’s Business Development Director in the UK. “The combination of GoPro’s ACM software, with the expertise that Viewdeck brings of implementing solutions for the UK Public Sector, will deliver the transformational solutions needed to meet the ever more demanding government landscape”.
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