Viewdeck

Outsourcing

Summary

  • ICT Procurement, Outsourcing and Transition support, in technology, managed Service and Cloud solutions
  • Full Outsourcing Life-cycle. Skilled HMG experience from initial procurement, through to Exit and transition
  • Support procurement and organisation strategy, reduce costs and deliver better services to the business

Features

i

Service base-lining and Improvement definition

l

Procurement strategy development; Business Case development and Governance approvals

Coherence to Enterprise Architecture and Information Strategy

Supplier negotiation and structured dialogue planning, Contract schedules development

Tender Evaluation - criteria, process and weighting

v

Transition Planning and Service Operational cut-over management

Intelligent Customer Function (ICF) development and mentoring

Information Security throughout the Supplier Transitions

Benefits

  • Security Cleared Resources on demand
  • Experienced Practitioners – individual skilled resources to complete teams
  • Controlled, measured and quality delivery, aligned to OGC/Cabinet Office/MPA requirements
  • Skills and Experience from practical real-world service delivery
  • Public and Private Sector Engagements
  • ‘Critical Friend’, Strategic Advisory
  • Supplier rationalisation, and disaggregation, contract, asset and service alignment
  • Cost/benefits management, reduce internal ICT focus, business enabling
  • Strategic supplier and contract management, performance management
  • Value for money reviews and stakeholder reporting

At Viewdeck, we provide a range of skills and experience to help you meet your ICT Procurement, Outsourcing or Transition needs. Our team has real experience in delivering ICT enabled change across a wide range of UK Public Sector clients.

Our Transition Practice covers a wide range of Procurement support and Supplier Transition capabilities, including:

  • Requirement definition, Benefit assessments and Business buy-in
  • Service base-lining and Improvement definition
  • Procurement strategy development
  • Coherence to Enterprise Architecture and Information Strategy
  • Supplier negotiation and structured dialogue planning
  • Proof of Concept structuring, processing and evaluation
  • Contract schedules development
  • Tender Evaluation – criteria, process and weighting
  • Business Case development and Governance approvals
  • Transition Planning and Service Operational cut-over management
  • Systems of Measurement definition/benchmarking
  • Intelligent Customer Function (ICF) development and mentoring
  • HR Transformation, including TUPE planning and support
  • Information Security throughout the Supplier Transitions

Our Experience

We bring hands-on practical expertise and experience to Procurement and Outsourcing Management, providing skills and energy to drive success in complex and challenging tasks.We can provide either an entire team, or a range of supplementary capabilities to an existing project team, in order to boost the resources and skills of an in-house department as required. Our approach supports our belief in skills transfer, ensuring an ongoing legacy for our clients.

Key High­lights

  • Public and Private Sector Expertise
  • Client and Supplier Side
  • Security Cleared to UK SC or DV level
  • Consulting and Delivery Services focused
  • For the duration of the Programme

Extensive Expertise in

  • Enterprise Systems Integration, across Cloud, legacy and traditional supplier and solution models
  • Business/IT alignment and transformation/IT Strategy
  • Business Analysis and Requirements Management
  • Enterprise Architecture and Information Architecture/Information Management
  • Procurement, Change Management, Risk Management, Programme Management
  • Contract drafting and Commercial constructs for delivery
  • Linking of technical requirements and solution design, to legal and commercial constructs to meet Government ICT Strategic Direction – shared services, Cloud, green agenda etc

Practical Skills

  • Lead delivery responsibilities on substantial programmes across most of the major central departments plus large ‘bluechip’ Corporate clients
  • Some of the largest public sector procurements (Aspire, DWP, MOD DII (ATLAS)), as well as corporate shared service implementations
  • Client side and supply side working, board level/senior stakeholder engagement
  • Delivery across the full ICT life-cycle – Strategy, Analysis, Design, Build, Implement, Service Delivery, Benefit and Business Case Realisation

Full Procurement Life­cycle

We have successfully delivered across the Full Procurement Lifecycle:

  • Outsourcing Life-cycle
  • Outsourcing Evaluation: Market Analysis, Requirements Gathering, Evaluation, Down selection and scoring
  • Outsourcing Refresh: Reviewing current outsourcing status, and improving it
  • Outsourcing Exit: Planning current Outsourcing supplier exit
  • Outsourcing Facilitation: Investigate, examine, and resolve critical challenges
  • Outsourcing Bootstrapping: Smooth outsourcing supplier change over, and knowledge transfer
  • Outsourcing In Flight: Skills enhancing, relationship brokering service, ‘marriage guidance’

Specialist Skills

Our team includes subject matter experts that can support the programme or existing resources where needed.

  • CLAS/security support, providing advice around accreditation and fit-to-security requirements
  • HR Transformation, Organisational Design and TUPE advice to complex transition scenarios where capabilities are moving between suppliers and the client, and
  • Commercial subject matter experts supporting closing any tough negotiations in a pressured and challenging scenarios

Tag Cloud: ITLv3, MSP, PRINCE2, Managing Successful Programmes, OGC, SC, DV, TUPE

Key Processes: COBIT, ITILv3, ISO 20000, UML, RUP